BACK TO TOP

Frequently Asked Questions

How do I pay?

Almost all the main popular credit cards are acceptable. We also accept credit cards via PAYPAL.
PAYPAL can protect both sides, and you can get a PAYPAL account easily, most online stores use PAYPAL. We also accept Western Union and MoneyGram.
For detailed payment instructions, please visit our Payment page.

Secure payment options

Safe and reliable payment methods

Can I use a credit card?

PayPal and credit card options

Yes, you can use your credit cards.
Almost all the main popular credit cards are acceptable. We also accept credit cards via PAYPAL.
PAYPAL can protect both sides, and you can get a PAYPAL account easily, most online stores use PAYPAL.
www.paypal.com

Do you have distributors?

We do have some distributors, and you might see them on other e-commerce platforms. They are authorized to sell a limited number of specific silicone feet, while FFT still reserves exclusive rights to sell over 60% of the silicone feet (especially for the new and upgraded versions) and will continue to do so.

Are there taxes or customs fees?

In most cases, small-scale international shipments like ours are exempt from taxes and customs fees.
However, some countries (such as Italy, Brazil, or Cuba) may occasionally inspect parcels and apply fees. This is beyond our control.

How will I be notified of my order status?

Once you submit an order, you get an order number, which you can track at the footer of any webp ages of FFT by the "Check box".
If you didn't remember your order number, don't worry, check your email, there should be an email from paypal with the order number.
When you get the international tracking number, you can trace your package on UPS/DHL/FEDEX/SF-EXPRESS...
We also communicate via email throughout the order process. Please ensure you provide a valid email address.

• You will receive a confirmation email within hours of placing or paying for your order.
• Once shipped, PayPal will send you an international tracking number for you to trace.

Can I create my own custom silicone feet or legs?

Creating custom silicone models independently is significantly more expensive than purchasing from us. However, we offer two professional customization options:

1. Visit our studio in person for direct molding from your body.
2. We provide detailed video guidance for you to create a mold at home, which you then ship to us for production.

Contact us for more details — we’re happy to assist.

Can I add scent to my silicone foot model?

Yes. Many customers enjoy adding personal scent.
Simply place used socks, shoes, or other scented items on the model for a period — the silicone will absorb and retain the aroma.
Some also use specialty foot-scented perfumes for a similar effect.

Do you offer special or customized foot models?

Absolutely — we regularly create custom models to meet individual preferences:

• Adjustable skin tones (or you can paint them yourself)
• Professional toenail application
• Poseable joints with built-in artificial bones (allowing relaxed, scrunched, or pointed positions)
• “Severed” style appearance upon request

Let us know your vision, and we’ll bring it to life.

How do I maintain my silicone model?

Treat it gently, like real skin:

• Avoid hot water when cleaning
• Keep away from sharp objects
• Apply baby powder for long-term storage
• Do not use oils or pull/tear forcefully

Can I see the faces of the foot models?

We respect our models’ privacy — most prefer to remain anonymous and do not wish to share facial photos online.

Rest assured: beautiful, sexy feet almost always belong to attractive women overall.

How is my privacy protected?

Privacy protection commitment

Your privacy is our priority:

• Packages are labeled discreetly as “gift products” or “display models” — never any mention of foot fetish content.
• We ship to any address you prefer (home, work, friend, or local post office).
• You receive a tracking number so you can monitor delivery and collect in person if desired.

How long does shipping take?

Standard delivery from our location typically takes 7–10 business days, depending on the courier’s schedule.
You will receive tracking details via email, and some orders arrive faster than estimated.

How do I contact customer service?

The best way to reach us is by Contact Us Page.
You can also send emails to: support@foot-fetish-toys.com
To ensure that your email is received, please also send it to: dfx3721@163.com

We respond as quickly as possible. Due to time zones and language variations, phone calls are not the most efficient option.

Related Resources

Have more questions? Feel free to contact us — we’re here to help.